Discover and register for upcoming
Master Series sessions and events
Tuesday, January 27, 2026 | 1:00pm CST
Getting Governance Right: Considerations for Enterprise Agent Adoption
Governing agents introduces a unique set of challenges, especially as organizations begin to rely on them for increasingly complex and autonomous tasks. Teams often struggle with visibility into what agents can access, how they behave, and where unexpected risks may emerge. Without clear oversight, misconfigurations, data exposure, and unpredictable agent actions can quickly become real organizational concerns.
A strong governance approach provides a structured way to bring order, safety, and clarity to agent adoption. By defining policies, implementing guardrails, and establishing a solid environment strategy, organizations can ensure agents operate within controlled boundaries. This includes clearly segmenting environments, enforcing appropriate data access, and creating consistent lifecycle and sharing practices.
If you want to dive deeper and truly get ahead of these challenges, join us for the Master Series session on January 27th. Jeff Bennett will lead an interactive, high‑energy walkthrough of the considerations every organization should make before embracing enterprise agents. Expect practical insights, real examples, and a session designed to help you leave ready to “get governance right” from day one.
Thursday, January 29, 2026 | 1:00pm CST
AI-Powered Sales: How Premium Helps You Sell Smarter, Not Harder
Traditional CRMs often act as static data repositories, leaving sellers to manually research accounts, update records, and guess which opportunities matter most. Without AI-driven insights, teams struggle to prioritize leads, forecast accurately, and maintain clean data, resulting in inefficiencies and missed revenue. These limitations make it harder for organizations to scale and keep sellers focused on what matters—building relationships and closing deals.
Dynamics 365 Sales Premium empowers sellers with intelligent, AI-driven capabilities that turn selling into a proactive, data-informed experience. Leverage new role-based Sales Agents—such as the Sales Research Agent, Sales Close Agent, and Sales Qualification Agent—to receive AI-powered recommendations, automate follow-ups, and identify high-value prospects. Discover upcoming features on the D365 Sales Premium Roadmap designed to boost productivity through AI. Join our webinar to see what's available today and a sneak peek on what's coming next!
Learn how these capabilities can elevate your sales organization in our upcoming Master Series session. Join us on January 29th for “AI-Powered Sales: How Premium Helps You Sell Smarter, Not Harder,” led by Matthew Mead, where we’ll explore the roadmap and real-world benefits of upgrading to Dynamics 365 Sales Premium. Don’t miss this opportunity to see how AI can help you close deals faster, improve forecasting, and keep your CRM working for you—not the other way around.